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Cancellation policy

Cancellation rights

You may revoke your contract declaration in writing (e.g. letter, fax, email) without giving reasons within 14 days, or - if you have received the item(s) before expiry of the stated period - by returning the item(s).
Such period shall commence upon receipt of this notice in writing, but not before the recipient has received the item(s) (in the case of recurring deliveries, not before receipt of the first partial delivery), and not before we have fulfilled our obligation to inform pursuant to Art. 246, Sec. 2 in conjunction with Sec. 1, Para. 1 and 2 EGBGB [Introductory Act to the German Civil Code] as well as our obligations pursuant to Sec. 312e, Para. 1, Sentence 1 BGB [German Civil Code] in conjunction with Art. 246, Sec. 3 EGBGB. To meet the revocation period, the timely dispatch of the revocation notice or the item(s) shall be sufficient. The revocation should be addressed to:

Andreabal AG
Simon Gautschi
Binningerstrasse 95
CH - 4123 Allschwil
Telefon +41 61 271 95 87

Cancellation consequences

If the contract is effectively revoked, services received by both parties shall be returned and any benefits derived from the same (e.g. interest) surrendered. Should you be partially or wholly unable to return the item(s) received from us, or only to return it/them in a deteriorated condition, you shall, in this respect, provide compensation accordingly. If items are made available to you, this shall not apply if the deterioration in their condition resulted solely from the inspection of the same, such as may have occurred in a retail store.
Items suitable for parcel-post shipment shall be returned at our risk. You shall bear the return costs if the item(s) delivered correspond to the one(s) ordered and if the price of the item(s) to be returned does not exceed 40 Euros, or if you, in the case of higher-priced items, have not rendered the counter-performance or made a contractually agreed partial payment at the time of your revocation. Otherwise, the return is free of charge for you. Items not suitable for parcel-post shipment shall be collected from you. Obligations to refund payments shall be fulfilled within 30 days. For you, such period shall commence upon sending your revocation notice or the item(s) and, for us, upon receipt of the same.

Andreabal AG
Information as at 16.5.2022


Andreabal AG
Binningerstrasse 95
4123 Allschwil
Tel. +41 61 271 95 87
Fax +41 61 271 95 88

Payment methods

Shipping methods

Free shipping from CHF 100.-
Quality defects of the delivery within 10 days

© Andreabal AG